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Guest Communication
AI Phone & Booking Assistant
24/7 AI-powered phone system that handles reservations, inquiries, and guest requests with natural language processing
Implementation
2-3 weeks from contract signing
Integration
7+ Systems
Key Features
- Natural language conversation in 40+ languages
- Automated booking and reservation management
- Real-time availability checking and pricing
- Call routing to human staff when needed
- Voice authentication for guest verification
- Intelligent FAQ handling and property information
- Integration with PMS and booking engines
- Call analytics and performance tracking
Business Benefits
- Handle unlimited calls simultaneously
- Reduce front desk workload by 60%
- Never miss a booking opportunity
- Consistent service quality 24/7/365
- Lower staffing costs for phone operations
- Improve guest satisfaction with instant responses
- Capture valuable call data and insights
Common Use Cases
1
After-hours reservation handling2
Peak season overflow call management3
Multi-property call distribution4
International guest communication5
Frequently asked questions automation6
Wake-up call scheduling7
Room service ordersSeamless Integrations
Works perfectly with your existing hotel technology stack
Opera PMS
Cloudbeds
Mews
Booking.com
Expedia
Direct booking engines
CRM systems
Implementation Process
Timeline
2-3 weeks from contract signing
Requirements
- Existing phone system (we provide forwarding numbers)
- Property Management System with API access
- Internet connection
- Initial training data (FAQs, policies, pricing)
Ready to Transform Your Hotel Operations?
Join hundreds of hotels already benefiting from our AI-powered solutions. Schedule a demo to see AI Phone & Booking Assistant in action.