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Digital Concierge
AI Concierge Chatbot
Intelligent chatbot providing instant answers to guest questions, recommendations, and booking assistance through your website and mobile app
Implementation
3-4 weeks including customization
Integration
7+ Systems
Key Features
- Conversational AI with contextual understanding
- Local attraction and restaurant recommendations
- In-house service booking (spa, dining, activities)
- Personalized suggestions based on guest preferences
- Multilingual support (50+ languages)
- Seamless handoff to human staff
- Mobile app and website integration
- Guest profile learning over time
Business Benefits
- Instant response to 95% of guest inquiries
- Reduce concierge desk inquiries by 70%
- Increase ancillary revenue by 25%
- Available across all digital touchpoints
- Improve guest engagement and satisfaction
- Reduce wait times for simple requests
- Free up staff for high-value interactions
Common Use Cases
1
Pre-arrival trip planning assistance2
In-stay service discovery and booking3
Local area information and directions4
Hotel amenity information5
Restaurant reservations6
Transportation arrangements7
Activity booking and recommendationsSeamless Integrations
Works perfectly with your existing hotel technology stack
Hotel websites
Mobile apps (iOS & Android)
WhatsApp Business
Facebook Messenger
SMS/text messaging
Property Management Systems
Booking engines
Implementation Process
Timeline
3-4 weeks including customization
Requirements
- Website or mobile app integration capability
- Property information and policies
- Service catalog and pricing
- Local area knowledge base
- Brand guidelines and tone of voice
Ready to Transform Your Hotel Operations?
Join hundreds of hotels already benefiting from our AI-powered solutions. Schedule a demo to see AI Concierge Chatbot in action.